MINI Countryman

Our star rating

information

What does our rating mean?

Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.

The following comments are unedited and submitted as part of the online survey process.

Click here for more information.

Sales

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4.9

3 comments from
9 reviews

Service

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4.8

9 comments from
41 reviews

Sales
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5.0

"loverly little car"

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5.0

"Extremely helpful and professional in all areas"

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5.0

"cannot fault the customer care provided. George was extremely helpful and nothing was too much trouble."

Service
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4.8

"Wheel bearing replaced under warranty, pads and discs wear and tear"

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5.0

"The staff are friendly and helpful"

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5.0

"Staff always very courteous. Service carried out in estimated time and I was offered lift to and from meeting I was attending."

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4.8

"A couple of little things, the AutoStop not always working. 5"

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5.0

"Very helpful and friendly, and the lift to and from the gym whilst the winter tyres were being fitted was much appreciated"

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4.8

"I have a feeling that it is expensive"

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5.0

"Everyone from the taxi service to the boss were all friendly, helpful and professional."

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4.0

"overall dealer experience was ok"

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5.0

"Excellent customer service."